111 - the new 'urgent non emergency' number
NHS 111 is now live in this area You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. Call 11 1 if : you need medical help fast but it's not a 999 emergency you think you need to go to A&E or need another NHS urgent care service you don't know who to call or you don't have a GP to call you need health information or reassurance about what to do next For less urgent health needs, contact your GP or local pharmacist in the usual way. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. How does it work? The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an ur