Sharing information to improve care

Information Processing
We in Brent CCG are part of the North West London Collaboration of Clinical Commissioning Groups which is engaged on a huge project to integrate health and social care across the 8 boroughs of North West London (Whole Systems Integration Pilot). 
A fundamental part of this is to link the information systems so if you are seen in A&E, General Practice, Hospital Outpatients, Community clinic, wherever, that appropriate levels of information flow across to enable safe, efficient care. Some of this information also needs to tell Social Services what you need to have in place when you are discharged from hospital, the Ambulance crew to understand your essential medical history in an emergency, the Palliative Care team to help give the most appropriate care and all the Community teams to coordinate their care properly. Surprisingly, most of the IT systems do not speak to each other and so there is duplication of information, big gaps and things done by fax and phone. You may have been aware of this when having to repeat your medical history many times over when accessing services.
To make this information flow happen we need good secure data sharing agreements and protocols to protect your personal information. 
We have added a Fair Processing Notice to our website to inform patients of the data we hold and how we might use it to help improve care. A printable copy is available here.
There are also a set of FAQs available 
A useful video is available here 
 

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