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2018 National GP Survey results out

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2018 National GP Patient Survey The national GP Patient Survey is run by Ipsos MORI on behalf of the NHS each year. They send out questionnaires in January to random patients from a GP register to gain an idea of what patients think about their practice. 394 surveys were sent to our patients and 125 were returned. As in previous years the results are generally good. 72% found it easy to get through on the phone (67% locally, 70% nationally) 79% were satisfied with the appointment times (65% locally, 66% nationally) 73% were offered a choice of appointment (65% locally, 62% nationally) 71% describe their experience of making an appointment as good (63% locally, 69% nationally) 90% say the health professional they saw was good at giving enough time (81% locally, 87% nationally) 92% say the healthcare professional was good at listening to them (86% locally, 89% nationally) The full results are here If you are really brave there are huge spreadsheets to download to compa...
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New Clinical Pharmacist joins us

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New Clinical Pharmacist Shaina Thakrar "I qualified from the University of Nottingham in 2014 and completed training as an Independent Prescriber in 2018, with a keen interest in diabetes. My role as a Clinical Pharmacist in the practice is a varied and expanding! I deal with prescription and medication queries, see patients for medication reviews and help with the management of long-term conditions. When I am not at work, I enjoy going to the gym and spending time with my family and friends." We welcome Shaina to this new role to help us develop our services to patients and high standard of clinical care. Pharmacists are extremely valuable at this time of increasing pharmaceutical complexity, with many new drugs being developed and patients taking more diverse mixtures of drugs as the treatments for long term conditions become ever more sophisticated. She will also be helping us with changes to medication followin...
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Sharing information to improve care

Information Processing We in Brent CCG are part of the  North West London Collaboration of Clinical Commissioning Groups which is engaged on a huge project to integrate health and social care across the 8 boroughs of North West London ( Whole Systems Integration Pilot ).  A fundamental part of this is to link the information systems so if you are seen in A&E, General Practice, Hospital Outpatients, Community clinic, wherever, that appropriate levels of information flow across to enable safe, efficient care. Some of this information also needs to tell Social Services what you need to have in place when you are discharged from hospital, the Ambulance crew to understand your essential medical history in an emergency, the Palliative Care team to help give the most appropriate care and all the Community teams to coordinate their care properly. Surprisingly, most of the IT systems do not speak to each other and so there is duplicati...
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